Verbal Judo: The Gentle Art of Persuasion by George J. Thompson and Jerry B. Jenkins is an outstanding little book that everyone should read. Why do I say everyone? Because everyone communicates with others, and this book will help you become a more effective communicator. It really is that good. The advice is simple, but profound and will enable the person who puts it to practice to listen better and be heard, learn what not to say, engage people through ...
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